Privacy and cookies
The personal data of our users is one of the areas to which we pay special care and attention. We will ensure that not only all requirements are met, but we will go beyond the need for protection, as we are aware of the sensitive nature of this area. The operator of the online store harmonyhug.eu, D4 WEB d.o.o., is obliged to protect the personal data of its users in accordance with the Personal Data Protection Act (No. 122/2013 Coll.). For trading purposes, harmonyhug.eu collects the following user data: For the purposes of providing its services, the merchant offers, collects, manages, processes and stores the following user data:
- name and surname;
- delivery addresses;
- company name, or the name of the legal entity (if the user is a legal entity);
- tax number of a legal entity (if the user is a legal entity);
- e-mail address (username);
- contact telephone number;
- country of residence;
- other data that the user voluntarily enters into forms in the online store;
The Merchant is not responsible for the truthfulness, completeness and timeliness of information provided by users. For the purposes of maintaining security, the IP addresses from which users visit the website are also collected. Each user is assigned a cookie for identification and shopping cart tracking when visiting the site. Among other things, harmonyhug.eu may store other cookies on your computer, such as: cookies of the Google Analytics system (analysis of website traffic). All the above data, with the exception of cookies, are permanently stored on the harmonyhug.eu server. Cookies are stored in the server’s memory for the duration of the visit and are deleted after one hour of inactivity. Persistent cookies are stored on the visitor’s computer. The operator of harmonyhug.eu can use the data in an anonymous summary form for the purposes of statistical analysis. under no circumstances will harmonyhug.eu provide user data to unauthorized persons. We will only provide the shipping company with the user’s name, delivery address, e-mail and phone number for easier contact. We will contact users via communication means only if the user does not expressly refuse.
Implementation of personal data protection rules
According to the Personal Data Protection Act, the merchant has managed personal data in accordance with the Personal Data Protection Rules. All persons employed by the Merchant who have access to the personal and other data of users are familiar with the Rules on the Protection of Personal Data and with the obligation to protect personal and other data are obliged to comply with these provisions on the protection of the confidentiality of personal data of the online store. The obligation to protect personal and other data applies indefinitely, also after the end of the relationship with the Merchant.
Protection of children
Advertising messages will be clearly visible (taking age into account) and will be clearly separated from games and competitions. Any communication directed at children will be age appropriate and will not exploit children’s trust, lack of experience or sense of loyalty. The provider may not accept orders from a person he knows or suspects to be a child without the express consent of his parents or guardians. The provider may not accept any personal data concerning children without the express consent of their parents or guardians. Likewise, the provider cannot provide information from children to a third party other than parents or guardians. The provider must not offer free access to products or services that harm children.
Extraordinary disclosure of personal data
The information that harmonyhug.eu collects and processes will be published only if such an obligation is stated in the law or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization of the legitimate interests of harmonyhug.eu.
Right to information
You have the right to receive free information about your personal data that we hold, as well as the right to delete this information. If you have questions about the deletion, processing or use of your data, please contact us at: support@d4web.eu or send us a request by mail. Notifications on the status of the order: we reserve the right to inform you on the provided telephone number when the order has been sent and if the shipment has not been received for 3-5 days. If the order is not picked up for more than 5 days, we reserve the right to contact you by phone at the provided phone number as a reminder to pick up the goods. Notifications: You sign up to receive notifications if a special box that allows you to sign in is marked with your order. You can receive messages via email, SMS or phone call. All photos of the products are symbolic and do not necessarily indicate the full features of the product, they are only informative! The right to request personal data from D4 WEB d.o.o. as a data controller:
Access to personal data and the following information:
processing purposes,
types of personal data, users or categories of users to whom personal data has been or will be made available, in particular users in third countries or international organizations,
the planned period of retention of personal data or, if this is not possible, the criteria used to determine this period,
the reasons as well as the meaning and anticipated consequences of such processing for the individual.
One (free) copy of personal data in the format I specify (if the request is provided by electronic means of communication and is not otherwise required, a copy will be provided in electronic form). For additional copies that I request, the operator may charge a reasonable fee, taking into account costs.
Correction of inaccurate personal data.
Limitation of processing:
Disagreement with the accuracy of personal data during the period that allows the operator to verify the correctness of personal data,
the processing is illegal and therefore I request the deletion of the personal data and instead request the restriction of their use,
the controller of personal data no longer needs them for processing, but I need them to enforce, enforce or defend legal claims.
Deletion of all personal data (right to be forgotten), if the conditions laid down in the General Data Protection Act are met, and especially when this consent to the processing of personal data is revoked.
Output of personal data in a structured, commonly used and machine-readable form with the right to transfer this information to another operator, without the original administrator restricting me.
Ending the use of personal data for direct marketing purposes, including profiling.
The right to file a complaint against the operator if I believe that the processing of my personal data violates the General Data Protection Regulation.
Procedure for the exercise of rights I am aware that all the above-mentioned requests regarding the exercise of rights in connection with personal data can be addressed in writing to the administrator at the e-mail address support@d4web.eu. I am aware that for the purposes of reliable identification in the case of the exercise of personal data rights, the operator may request additional information from me and may refuse to act only if it proves that it cannot reliably identify me. I am aware that based on my request, with which I will exercise my rights regarding the personal data mentioned above, the operator must respond without undue delay and no later than one month after receiving the request.
Information about cookies
What are cookies and why are they necessary? A cookie is a short text that a website sends to your browser when you visit. In this way, the website recognizes you, remembers information about your visit and provides you with more pleasant and easier online services. By using cookies, we customize the content on our website, remember your preferences and record your visit to our online store. Browsing our online store with cookies is more convenient, faster and more efficient. You decide whether to allow the storage of cookies on the device. You can adjust and modify cookie settings in your web browser. Select information about cookie settings from the browser you are using.
Chrome
Firefox
Opera
Internet Explorer 9
Internet Explorer 7 and 8
Safari
If you change or delete cookies from your browser, change or update your browser or device, you may need to disable cookies again. The procedure for managing and deleting cookies varies from browser to browser. If you need help, you can consult the browser’s user help. Cookies used on this site
List of cookies we use
_utma Google Analytics Intended for user identification (number of visits, first and last visit).
_utmb Google Analytics It is designed to record the duration of the visit. It records the exact time when the user started the visit (session).
_utmc Google Analytics It is designed to record the duration of the visit.
_utmz Google Analytics It is designed to record where the user came to the page, what search engine and keywords they used and the location from which the user accessed it.
_utmv Google Analytics For user segmentation.
Facebook – locale, datr, reg_fb_ref, reg_fb_gate Facebook Increasing our users’ engagement through social networks, sales analysis and user retargeting.